Withdrawing From Your juta8myr Balance
When you want to move funds out, head to the cashier and choose the withdrawal tab. We route payouts back through the same channel you deposited with — so if you funded via Boost, that wallet is where the money heads. DuitNow and FPX are also available for bank account transfers. Your account verification status affects how quickly we can process the
request, which is why we recommend completing KYC before your first withdrawal rather than after. No invented speed promises here — we process as soon as verification clears on our end.
- Open withdrawal in cashier — Go to the cashier section of your account, switch to the withdrawal tab and select your preferred payout method.
- Enter withdrawal amount — Type the RM amount you want to withdraw. The screen will show you the available balance and any minimum threshold that applies.
- Complete identity verification — If your account is not yet verified, you will be prompted to submit your IC or supporting document before the request proceeds.
- Funds sent to your wallet — Once our team processes the request and verification is clear, the amount is released to your Touch 'n Go eWallet, Boost, GrabPay or bank.